Account
Delete your Imi account
Imi is made by Nexcraft LLC. You can delete your Imi account and its data in the app, or ask us by email if you don't have the app.
At a glance
- In the app: Settings → Account → Delete account.
- No app? Email hello@getimi.app from your account's email address.
- Your account is deleted for good 30 days later.
- Sign in before then to cancel it and keep everything.
Delete it in the app
- Open Imi and tap Settings, the gear at the top of Home.
- Scroll to the bottom and tap your name. This opens Account.
- Tap Delete account.
- Check what's removed, then tap Continue to delete.
- Tap Delete my account.
Then:
- You're signed out on every device right away.
- For 30 days, nothing is removed. Sign in during that time and the deletion is cancelled, with everything still there.
- After 30 days, your account and its data are deleted for good.
Ask us by email, without the app
Email hello@getimi.app from the email address you use to sign in to Imi, with the subject “Delete my Imi account”.
We'll reply to confirm, then schedule the same deletion as the app: you're signed out on every device, and your account and its data are deleted for good 30 days later. Sign in before then if you change your mind.
Writing from a different address? Tell us the email on your Imi account. We'll check it's yours before we delete anything.
What's deleted
- Your account: name, email and sign-in
- Your targets, food preferences and settings
- Meal plans and grocery lists
- Meals and drinks you've logged
- Health data you added in Imi, such as weigh-ins, measurements, blood pressure, blood glucose, medications and doses, and symptoms
- Chats with Imi
- Saved and imported recipes
What may be kept
Billing records, where the law requires us to keep them, for as long as it requires. Everything else is deleted or anonymized within 30 days, as our privacy policy says.
- Data in Health Connect or Apple Health stays there. It lives on your phone, not in Imi. You can remove it in Health Connect or the Health app.
- Deleting your account doesn't cancel Imi Pro. Cancel it first in Google Play or the App Store, or it keeps billing.
Want a copy first?
In Imi, go to Settings → Account → Download my data. You get a copy of your account as a file.
Questions
Email hello@getimi.app. Read how we handle your data in our privacy policy.