Support

How can we help?

Contact us

Reporting a problem? Tell us your phone model, its iOS or Android version, and your Imi version. You'll find the Imi version at the bottom of Settings.

Settings is the gear at the top of Home in Imi. To open Account, scroll to the bottom of Settings and tap your name.

Cancel your subscription

Imi Pro is billed by Apple or Google Play, depending on your phone. In Imi, go to Settings → Manage subscription.

Or on iPhone, open Settings, tap your name, then Subscriptions → Imi. On Android, open the Play Store, tap your profile picture, then Payments & subscriptions → Subscriptions → Imi.

Deleting the app or your account doesn't stop billing. Cancel first.

Restore a purchase

In Imi, go to Settings → Restore purchases.

Download your data

In Imi, go to Settings → Account → Download my data. You get a copy of your account as a file.

Delete your account

In Imi, go to Settings → Account → Delete account.

You're signed out on every device right away.
Sign in within 30 days and everything comes back. After 30 days it's deleted for good.
It removes your saved recipes, meal plans, logged meals, weigh-ins, chats with Imi, and your targets and food preferences.
Your Apple Health or Health Connect data stays there.
Cancel Imi Pro first, or it keeps billing.

No app? You can ask us by email instead. How to delete your Imi account

Apple Health and Health Connect

Connecting Apple Health on iPhone, or Health Connect on Android, is optional. Imi only reads or writes what you allow.

To change that on iPhone, open Settings → Health → Data access & devices → Imi. On Android, open Settings → Health Connect → App permissions → Imi.

Health data is never used for advertising and never sold.

Medical advice

Imi supports healthy eating. It isn't a medical device and doesn't replace advice from your doctor or care team.

Privacy and terms

Read our privacy policy and terms.